Cookie Policy
How we use cookies and similar technologies on our website.
Last updated: January 2024
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.
Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your device after you close your browser, while session cookies are deleted when you close your browser.
2. How We Use Cookies
We use cookies and similar technologies for the following purposes:
2.1 Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies as they are essential for the website to operate.
- Cookie consent: Stores your cookie preferences
- Session management: Maintains your session while browsing
2.2 Functional Cookies
These cookies enable enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages.
- Form data: Temporarily stores form submission data
- User preferences: Remembers your settings and choices
2.3 Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website's performance and user experience.
- Page views: Tracks which pages are visited
- Traffic sources: Identifies how visitors find our website
- User behaviour: Analyses navigation patterns
3. Cookies We Use
The following table provides details about the cookies we use:
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| cookieConsent | Stores your cookie consent preference | 1 year | Essential |
| selectedService | Remembers service selection for thank you page | Session | Functional |
4. Third-Party Cookies
We may use third-party services that set their own cookies. These services are used for analytics and performance monitoring. Third-party providers have their own privacy policies governing the use of these cookies.
5. Managing Cookies
You have the right to decide whether to accept or reject cookies. When you first visit our website, you will be presented with a cookie banner that allows you to accept or reject non-essential cookies.
5.1 Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically find these settings in the "Options" or "Preferences" menu of your browser. The following links provide information on how to manage cookies in common browsers:
- Chrome: Settings > Privacy and security > Cookies
- Firefox: Settings > Privacy & Security > Cookies
- Safari: Preferences > Privacy > Cookies
- Edge: Settings > Privacy, search, and services > Cookies
5.2 Consequences of Disabling Cookies
If you choose to disable cookies, some features of our website may not function properly. Essential cookies cannot be disabled as they are required for the website to operate.
6. Local Storage
In addition to cookies, we use local storage to store certain preferences on your device. Local storage functions similarly to cookies but can store larger amounts of data. The same consent requirements apply to local storage as to cookies.
7. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices. Any changes will be posted on this page with an updated revision date.
8. Contact Us
If you have questions about our use of cookies, please contact us:
mellow-star
47 Greenford Lane
London, E14 8NQ
United Kingdom
Email: [email protected]